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WHY DOES MY WEBSITE NEED ONGOING MAINTENANCE?
A website requires regular maintenance to remain secure, fast, and fully functional. Routine updates help protect your site from security vulnerabilities, improve performance, and ensure compatibility with the latest browsers and technologies.
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WHAT IS INCLUDED IN YOUR WEBSITE CARE PLANS?
Our plans include website software updates, security monitoring, routine backups, uptime monitoring, technical support, and additional services depending on the plan you choose.
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DO YOU MAINTAIN WEBSITES THAT WERE BUILT BY ANOTHER COMPANY?
Yes. We can maintain most existing websites, even if they were built by another designer or agency. Before starting, we'll review your website to ensure it's compatible with our maintenance services.
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CAN YOU DESIGN MY MAILER?
Yes. Our professional designers can create a custom postcard or flyer that matches your brand and is designed to attract attention and generate results.
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HOW OFTEN WILL MY WEBSITE BE UPDATED?
We perform maintenance regularly to keep your website secure and operating properly. Updates are scheduled based on your website's needs and the maintenance plan you've selected.
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WHAT ARE CONTENT UPDATES?
Content updates include minor changes such as:
Updating text
Replacing images
Uploading documents or PDFs
Updating contact information
Changing business hours
Adding blog posts
Minor page adjustments
Major redesigns, custom programming, and new website features are quoted separately.
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ARE WEBSITE BACKUPS INCLUDED?
Yes. Every Website Care Plan includes routine backups to help protect your website and allow restoration if data is lost or unexpected issues occur.
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WHAT HAPPENS IF MY WEBSITE EXPERIENCES DOWNTIME?
Our monitoring tools alert us when your website becomes unavailable. We'll investigate the issue promptly and work to restore your website as quickly as possible.
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CAN I UPGRADE OR CHANGE MY MAINTENANCE PLAN LATER?
Absolutely. You can upgrade your Website Care Plan at any time as your business grows or your website requires additional support.
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ARE WEBSITE REDESIGNS INCLUDED IN THE MAINTENANCE PLANS?
No. Website Care Plans are designed to maintain your existing website. Complete redesigns, new functionality, custom development, and major design changes are offered as separate services.
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HOW DO I GET STARTED?
Simply choose the Website Care Plan that best fits your needs. After signup, we'll review your website, complete the initial setup, and begin maintaining your website to keep it secure, updated, and performing at its best.
